• Process Trainer

Industry : BPO / ITES
Location : Pune
Experience Range : 3 - 5 Years
Qualification : Any Graduate
Open

Job Description
About Us :
2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day. Over the last 20 years, we have remained dedicated to developing our people, strengthening our capabilities, and building trusting relationships with our clients and partners. We also pride ourselves on providing superior talent to deliver high-quality solutions aligned with the key objectives of our clients—disciplined financial management, continuous performance improvement, and integrated technology enablement. We do so with flexibility and nimbleness that fit your objectives—not ours. We are excited for the future and the opportunity to work with you in these areas to exceed
About Company :
Client is a Leading ITES MNC
Roles and Responsibility :

Primary Responsibilities

 

People Management

 

Should include responsibilities for other staff if applicable, in terms of recruiting of, assessing of, training of, managing of direct reporting staff

 

Should have the skill to identify the best candidates to be recruited for the job (trainees)

 

Key Result Areas

 

Complete identified training sessions in time

Identify critical training needs

Development of training modules for new joining employees

Improve Quality of training

Training throughout

Trainer feedback scores

 

TCF Competence

 

TEAM WORKING

PERFORMANCE MANAGEMENT

COMMUNICATION

RESULTS FOCUSED

CUSTOMER SERVICE

 

 

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