• Network Architecture and Design (8852407 /9059490)

Industry : IT-Hardware & Networking
Location : Bangalore
Qualification : Graduation
Not posted

Job Description
About Us :
2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day. Over the last 20 years, we have remained dedicated to developing our people, strengthening our capabilities, and building trusting relationships with our clients and partners. We also pride ourselves on providing superior talent to deliver high-quality solutions aligned with the key objectives of our clients—disciplined financial management, continuous performance improvement, and integrated technology enablement. We do so with flexibility and nimbleness that fit your objectives—not ours. We are excited for the future and the opportunity to work with you in these areas to exceed your expectations.
About Company :
Client is a Leading IT MNC
Roles and Responsibility :

Role :SW/Application Tech Support Practitioner



Role Description :


Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.




-         6+ years in experience in a solution-oriented technical design and engineering role, with an emphasis on advanced networks, and convergence solutions. Data and IP Services (MPLS, VoIP, VPN, IP PBX)              

-        Managed Network Services (LAN, WAN, WLAN, Managed IP PBX)             

-        Solution conceptualization, definition and development with a focus on revenue generation and assurance             

-        Ability to create and review technical documentation (RFIs, RFPs, SOWs, SLAs, BOMs)              

-        Strong knowledge of overall network technology experience with fundamental understanding of WAN, LAN, Wireless, IPT and Optimization services             

-        Requires knowledge of network management technologies, devices, and applications across multiple vendors such as Cisco, Juniper, Riverbed, Aruba

-        Current and valid industry certifications in one or more of the following:              

o   Cisco - CCIE              

o   Juniper              

o   Riverbed             


-        Excellent customer facing skills (oral and written), a passion for customer satisfaction, and adherence to support service level agreements              

-        Pe