• Customer Service (8849575/ 8849607)

Industry : IT-Hardware & Networking
Location : Bangalore
Qualification : Graduation
Open

Job Description
About Us :
2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day. Over the last 20 years, we have remained dedicated to developing our people, strengthening our capabilities, and building trusting relationships with our clients and partners. We also pride ourselves on providing superior talent to deliver high-quality solutions aligned with the key objectives of our clients—disciplined financial management, continuous performance improvement, and integrated technology enablement. We do so with flexibility and nimbleness that fit your objectives—not ours. We are excited for the future and the opportunity to work with you in these areas to exceed your expectations.
About Company :
Client is a Leading IT MNC
Roles and Responsibility :

Skill : Customer Service

Location: Bangalore

EXP - 1 to 2 Yrs

 

Must have Skills :

Customer Service

 

Good to Have Skills :

Engineering Technical Support

 

Job Requirements :

Customer support Engineer Excellent communication skills, Customer focused skills Good interpersonal skills, Strong troubleshooting skills, Ability to work with teams,

 

 High level of initiative Career Level: Level G contractor

 

Minimum Skill Requirement:

 

Bachelor degree in any stream with good communication Verbal and written analytical skills with 0-6 months of experience in relevant field

 

Candidate should able to manage the IT operations in focusing the Customer Satisfaction Ensuring to provide the operational support role in a multi-shift 7 x 24 x 365 and should be able to work across various shifts

 

Responsible for ensuring all incidents and outages are closed in a timely manner, properly documented, tracked, and resolution occurs

 

He / She should be able to provide workstation support like Installation of various softwares on desktops, User ID management, troubleshooting on Mail outlook, Monitoring and updating Virus updates in desktops 

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