• SDM Remote Support BLR & MUM (8875736 / 8836195 / 8836696)

Industry : IT-Hardware & Networking
Location : Mumbai, Bangalore
Qualification : Graduation
Open

Job Description
About Us :
2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day. Over the last 20 years, we have remained dedicated to developing our people, strengthening our capabilities, and building trusting relationships with our clients and partners. We also pride ourselves on providing superior talent to deliver high-quality solutions aligned with the key objectives of our clients—disciplined financial management, continuous performance improvement, and integrated technology enablement. We do so with flexibility and nimbleness that fit your objectives—not ours. We are excited for the future and the opportunity to work with you in these areas to exceed your expectations.
About Company :
Client is a Leading IT MNC
Roles and Responsibility :

Skill- Service Desk , Remote support

Exp: 1-2 Yrs

Location: Mumbai

 

Please find the project Specification:

 

 

Excellent pro-active verbal and written communication skills

Ability to efficiently and effectively perform technical requirements. On windows machine.

Solid troubleshooting, problem solving, and analytical skills

Ability to prioritize effectively and work with a sense of urgency

Ability to work independently with a significant attention to detail

Ability to manage issues to effectively complete in a timely fashion

Ability to work under pressure.

Effectively communicates with teammates and managers re: workflow, scheduling, and ETAs

Consistently provides high quality and FPA standardized professional services

Meets or exceeds the established metrics for the position

Knowledge on how to use remote support tools.

Ok to work in different shift and in a 24*7 environment.

Should know basic of VPN, DHCP, DNS and network.

Should know how to troubleshoot issues remotely.

 

 

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